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Customer Service

Our Guarantee

The Vacmaster range of Vacuum Cleaners are covered by a comprehensive 12 month piece of mind guarantee.
Stringent processes and quality control regulations ensure all product meets or exceeds requirements of external and internal standards. This focus and policy has been a substantial contributor to Vacmaster's continued growth and market acceptance.
 

Sales support

A key component of Vacmaster's philosophy is to provide exceptional customer back up service and support, for all products offered.  As well as having spares and accessories for all machines off the shelf in New Zealand, Vacmaster has nationwide coverage of knowledgeable service centres, available to assist if you ever have any issues over the life of your tools.
This service includes comprehensive spare parts lists and service manuals, a dedicated FREE phone support line, where you can talk to experienced and helpful technicians, and on-line support. 
Our dedicated Freephone Technical Info Line is there for any questions or assistance you may need. 

Call 0800 387 678 now for exclusive servicing support for your Vacmaster Vacuum! 

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